SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TopNotch Watch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://topnotchwatch.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great looking watch for the price thanks for the price.
nice
I really like this watch
watch is as described in photos.. Very satisfied with my purchase of this product..
Looks very nice for the price, came in a nice box,very well protected even had a little gadget to adjust the metal strap. All very nice but, no instructions for the side buttons.
great style and quality, great fit great price fast service great seller. we will buy from again
Beautiful watch! It has a lot of really nice features which includes glow in the dark hands and numbers so that you can tell the time in the middle of the night.
good watches. I like it. good seller too.
POEDAGAR Luxury Square Sport Man Wristwatch Waterproof Luminous Chronograph Quartz Men's Watches Stainless Steel Men Watch
It is of very good quality and the truth arrived very quickly if I recommend it a very colorful and elegant watch and still a very accessible price
I bought three different colorways to go with multiple different outfits. I have medium sized wrists and only had to remove two total links per watch. The box comes with a nice convenient link remover that works actually quite well. The watch is look absolutely fantastic. I bought my watches for roughly $13 a piece and the total price for all three was $45. The shipping was quite fast as well. I recommend any color that you like with these watches
Great
Awesome to the point of, I'm thinking can I keep this one and give another one for the present... bad lady, I know but the watch is gorgeous thank you
Astoundingly beautiful! I recently received the Poedagar 866 dress chronograph watch with a stunning white dial and gold trim. This watch is absolutely beautiful and looks much more expensive than it is. The gold accents pop against the white face, giving it a classy and elegant look and feel. 😍 It fits comfortably on my wrist and so far, keeps perfect time. I’ve received numerous compliments on it already! For anyone looking for a stylish yet affordable watch, I highly recommend the Poedagar 866. It's a fantastic addition to my collection! 👍🏼